Military Report - Changes to DEERS Update Process

Changes to DEERS Update Process

Week of May 20, 2013

Air Force base identification card issuing offices will no longer be able to manually correct or update certain types of personnel information in the Defense Enrollment Eligibility Reporting System (DEERS). In past, RAPIDS customer service representatives could manually update or correct members' DEERS information. Now, only the office of primary responsibility for that information can correct it. If you have incorrect or outdated information in your DEERS record and it is locked down, your first step is to contact the origin of the information (OPR) and work with them to correct it. Once it is corrected in the personnel data system, it will flow to DEERS and be updated. The lockdown does not affect dependent family member record information that needs to be updated. Airmen who do not know the appropriate OPR for specific information should go to the myPers website. For more information on DEERS updates and other personnel issues, visit the myPers website and enter "21534" or "DEERS Record Correction" in the search window.

For more on DEERS, visit the DEERS overview