Military Significant Others and Spouse Support - MilitarySOS.com
Page 1 of 2 12 LastLast
Results 1 to 10 of 17

Thread: Deers

  1. Kym
    Senior Member
    Kym's Avatar
    Kym is offline
    Senior Member
    Join Date
    Mar 2005
    Posts
    11,019
    #1

    Deers

    Advertisements
    Is there a difference between DEERS and Tricare? I was just informed by the STAR card people that my dh's DEERS info expired BUT yet we still have Tricare and he turned in his reenlistment papers back in Jan. ALSO, can I contact DEERS or is this another lovely thing that only he can do?
  2. Jo
    MilitarySOS Jewel
    Jo's Avatar
    Jo is offline
    MilitarySOS Jewel
    Join Date
    Dec 2005
    Posts
    6,089
    #2
    You can go into the Tricare office and they can log onto Deers and update the information. Now, ours has never expired so I don't know how that is done and if your husband has to do it.
  3. Senior Member
    Heather's Avatar
    Heather is offline
    Senior Member
    Join Date
    Dec 2005
    Location
    My little house on the prairie
    Posts
    18,789
    #3
    JOhn had to update his deers but it didn't effect our tricare. It was one of those things only he could do!
  4. Senior Member
    BLBnJVB3's Avatar
    BLBnJVB3 is offline
    Senior Member
    Join Date
    Feb 2006
    Posts
    9,331
    Blog Entries
    1
    #4
    Ya, they are different. You can call DEERS yourself; you don't need hubby to do it. I have had to call them several times. Good Luck.
  5. Kym
    Senior Member
    Kym's Avatar
    Kym is offline
    Senior Member
    Join Date
    Mar 2005
    Posts
    11,019
    #5
    Ok thanks

    We have NEVER had an issue like this and the NEX Star Card said it was expired info from Deers. I called DEERS and they are only open Monday thru Friday
  6. happygirl0486
    Guest
    happygirl0486's Avatar
    Guest
    #6
    hope it gets fixed soon .
  7. Account Closed
    *Dawn*'s Avatar
    *Dawn* is offline
    Account Closed
    Join Date
    Jan 2004
    Posts
    4,968
    #7
    Did you get a new ID card when he re-enlisted? Because if you didn't get a new ID card your DEERS isn't updated.

    Most likely DEERS is going to tell you to do a Form DD1172 or to make sure it was entered correcly at PSD
  8. Kym
    Senior Member
    Kym's Avatar
    Kym is offline
    Senior Member
    Join Date
    Mar 2005
    Posts
    11,019
    #8
    I got a new ID in January. He spent over an hour waiting and everything is fine. It is the Star Card's fault and was told that they are updating their systems and alot of people have been calling and bitching because their accounts have been denied
  9. Breezy
    Guest
    Breezy's Avatar
    Guest
    #9
    Kym ours (deers) expired back in 9/01 and we didn't know about it until Feb when we got a bill from an ER in FL. But because it was a mistake on the navys part it was fixed not easily but fixed. It took us until June to get it fixed. only thing with us was they made my dh extend the moment we got to the command 3 years prior, so somebody dropped the ball.
    Good luck with it
  10. Kym
    Senior Member
    Kym's Avatar
    Kym is offline
    Senior Member
    Join Date
    Mar 2005
    Posts
    11,019
    #10
    Thanks Breezy

    I told the lady that I pay my bill online and do not receive a paper bill in the mail. I can not pay my bill unless I have access online so as long as it takes them, they are without my money. She said "I understand and I just sent the info to the correct people to fix your account asap". Nice how a credit card like Military Star Card will jump thru hoops for you when you threaten not to send them the money I have been a loyal customer since 1994 and have NEVER been late on my payments and then this happens. All because they are updating their systems and screwing with people in the process. The Star Card gets their info from Deers and that is how they know if you are still in the service and what rank you are. I just can't believe they showed we were unenrolled in Deers but PSD shows everything is fine and we are not disenrolled.
Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •