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Thread: Keurig Machine and problems?

  1. eres el amor de mi vida <33
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    eres el amor de mi vida <33
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    #1

    Keurig Machine and problems?

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    Okay I bought a Keurig last April. I was gone for 6 weeks and didn't use it. Now the machine won't make a full cup of coffee no matter what I do. Does anybody know why or have any advice for fixing it?

    I have done everything i found online to try and fix it.

    I'm also wondering if this is just some freak incident or if anybody else has had this happen?
  2. Nie
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    #2
    Sounds like it needs to be descaled. Run Vinegar through it also depending on the model check the water intake valve - it gets stuck sometimes.
  3. Senior Member
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    #3
    that happened at work once. we wanted to make coffee so we did everything and it made a half of a cup then we tried again and it did a quarter of a cup. after a few tries it worked again. hopefully you figure it out
  4. Mom with Messy House and Happy Kids!!
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    #4
    I haven't had this problem but agree with trying vingear
  5. Banned
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    #5
    you need to descale- if after you do the descale and it is still short cupping call 866-901 brew and press option 3- they will help you get the brewer going again- oh and they are open 7 am to 12 am 7 days a week
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    #6
    what model is it? i have the bigger model going on 2 or 3 years now and no problems. i bought a mini one once and it didn't work. i think you can send it back to keurig if it doesn't work and they'll send you a replacement. good luck!
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    #7
    Quote Originally Posted by gunsgirl View Post
    you need to descale- if after you do the descale and it is still short cupping call 866-901 brew and press option 3- they will help you get the brewer going again- oh and they are open 7 am to 12 am 7 days a week
    Have to ask- did you google that or do you know that info by heart?
  8. Banned
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    #8
    Quote Originally Posted by mikeswife0730 View Post
    Have to ask- did you google that or do you know that info by heart?
    LOL I know it by heart-- I work for them I am a CSR
  9. Livin~Lovin~Laughin
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    #9
    Quote Originally Posted by gunsgirl View Post
    LOL I know it by heart-- I work for them I am a CSR
    My new best friend . I love mine and have never had any problems with it. I have one at work and one at home. I also had the small one and hated it. It just never seemed to get the water hot enough, took too long and I hated filling it every time. When I upgraded to the top of the line machine at home I took my other one to work. The only thing I don't like about the regular one is I have to keep the gap on the water tank lid plugged with a paper towel or the geckos that get in our building like to use the tank as a swimming pool! ICK.





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    just worry about being kind."
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  10. Keep on dreaming little penguin
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    #10
    Yep call them if descaling doesn't work. My machine died about a month ago, I called and after going through the steps they sent a new one, I just had to send the old k-cup holder. I got mine in December and it died in June.
    BraveLilToaster is the most awesome wifey ever!
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